Ace77 Terms & Conditions — Complete User Guide

Ace77 (operating under "ace77.im") is an international online Sports Betting and gaming platform, specifically designed with Bangladeshi users in mind. All services are operated under an international gaming licence.

These Terms & Conditions form a legally binding agreement between ace77 and its users. By accessing or using the ace77 website or app, you are deemed to have accepted all terms of this agreement.

Ace77 reserves the right to modify these Terms & Conditions at any time. Users will be notified of any changes via email or an on-platform notification. Continued use of ace77 following any such changes will be considered acceptance of the updated terms.

• Ace77's services are strictly for personal and recreational use only.
• Using ace77 for commercial purposes or on behalf of a third party is strictly prohibited.
• Ace77's content, logos, and trademarks may not be used without prior written permission from ace77.
• If fraudulent activity against ace77 is proven, the account will be permanently closed.
• Ace77 reserves the right to restrict its services to users from any country or region.

You must be 18 years of age or older to register on ace77. Use of ace77 by minors is strictly prohibited and may be subject to legal penalties. ace77 may request relevant documents for age verification at any time.

During registration, you must provide accurate and complete information — including your name, date of birth, mobile number, and email address. If an account is created using false or incorrect information, ace77 may terminate that account at any time and any deposited funds may not be refunded.

• After registration, complete the email or SMS verification process on ace77.
• Identity verification (KYC) must be completed before a withdrawal can be made.
• A National ID card, passport, or driving license is accepted for KYC.
• Keeping your account password secure is entirely your responsibility.
• If you suspect any unauthorized access to your account, notify ace77 support immediately.
• Transferring or selling your account is strictly prohibited.

Ace77 directly supports Bangladesh's most popular mobile payment methods — bKash, Nagad, and Rocket. Bank transfers are also accepted in certain cases. ace77 does not accept deposits from third-party payment accounts under any circumstances.

Ace77 does not charge any deposit or withdrawal fees. However, your mobile banking provider's own charges may apply, and ace77 bears no responsibility for those.

• KYC verification must be completed before any withdrawal can be processed.
• Ace77 may request additional verification for any suspicious transactions.
• Ace77 reserves the right to suspend transactions if money laundering or fraud is suspected.
• Deposited funds are held separately from ace77's own operating funds.
• The maximum daily withdrawal limit is ৳1,00,000. For larger amounts, please contact support.

Ace77 regularly offers a variety of bonuses and promotional deals. Each offer comes with its own specific terms and validity period. It is essential to read the applicable terms carefully before claiming any bonus.

Ace77's welcome bonus offers up to 100% on your first deposit. To claim this bonus, a minimum deposit amount is required and specific wagering requirements must be met.

• Each promotion may only be used once per person.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.
• Bonus balance cannot be transferred to another user.
• Ace77 reserves the right to modify or discontinue any bonus offer at any time.
• Any unused bonus balance will be automatically forfeited once it expires.
• In any dispute relating to bonuses, ace77's decision shall be considered final.

When placing bets on ace77, the specific rules of each event apply. Separate rules govern Sports Betting, live betting, and casino games. All rules are available on the ace77 platform.

Once a bet is confirmed, it cannot be cancelled unless ace77 voids it. Please verify the event, odds, and stake carefully before placing your bet.

• Betting odds may change at any time; the odds at the moment of bet confirmation are the ones that apply.
• Ace77 reserves the right to void any bet placed at incorrect odds due to a technical error.
• Ace77 is not liable for bets that fail to register during live betting due to internet delays.
• If an event is abandoned mid-way, bets will be settled in accordance with ace77's rules.
• Maximum bet limits may vary depending on the event.
• In any dispute regarding betting outcomes, the decision of the ace77 betting team is final.

Ace77 reserves the right to temporarily suspend or permanently close any account under the following circumstances. ace77 will endeavor to notify you of the reason for any account closure, though this may not always be possible.

• If any part of these Terms & Conditions is violated.
• If registration is completed using false or incorrect information.
• Evidence of operating multiple accounts has been found.
• If evidence of bonus abuse or fraud is found.
• If money laundering or illegal activity is suspected.
• If the account holder is found to be a minor.
• If a user behaves disrespectfully toward ace77 staff.

You may also contact ace77's support team at any time to close your account. Any valid balance can be withdrawn before the account is closed.

Ace77 always strives to deliver the highest quality of service. However, certain situations may arise that are beyond ace77's control. ace77 is not liable for the following:

• A bet or transaction fails due to an internet connectivity issue.
• An issue arises from your own device or network.
• A delay or error occurs on a third-party payment gateway.
• An unexpected technical error or server downtime occurs.
• Due to the user's own negligence in securing their account.
• In the event of a natural disaster or other force majeure circumstances.

Ace77 does not guarantee any financial returns from betting. Betting is a high-risk activity and the possibility of losing money is always present.

Ace77 takes the protection of your personal data extremely seriously. Information collected during registration is used solely for providing ace77's services, KYC verification, and legal compliance purposes.

• Your information is never sold to third parties.
• All data is stored with SSL 256-bit encryption.
• Ace77 may be required to disclose information in response to a valid request from a legal authority.
• You have the right to access or correct your personal information.

For more information, visit ace77's Privacy Policy Read the page.

Ace77 believes betting should be an enjoyable form of entertainment — not a source of addiction. That is why ace77 actively promotes responsible gaming and provides users with a range of protective tools.

• Use ace77 for entertainment only — not as a source of income.
• Never bet beyond your means — do not wager money you cannot afford to lose.
• If you notice signs of betting addiction, seek help immediately.
• Ace77's support team is always on hand to assist with responsible gaming.

For more information, visit ace77's Responsible Gaming View the page.

Ace77 reserves the right to update or amend these Terms & Conditions at any time. For significant changes, ace77 will notify users at least 7 days in advance via email or a platform notification.

• The date of each update will be noted at the top of the document.
• Continued use of ace77 after any changes will be taken as acceptance of the updated terms.
• Users have the right to close their account if they do not agree to the updated terms.

Ace77 operates in accordance with international gaming laws and the guidelines of its licensing authority. These Terms & Conditions shall be interpreted under the applicable international legal framework.

For any disputes, please contact the ace77 customer support team first. ace77 always favors an amicable resolution, and most issues are resolved within 24–72 hours.

• First step in dispute resolution: submit a written complaint to ace77 support.
• Step Two: Review by ace77's Dispute Resolution Committee.
• Final Step: Mediation through the licensing authority.

If you have any questions or need clarification about these Terms & Conditions, please reach out to the ace77 support team. Our Bengali-speaking support team is available 24 hours a day, 7 days a week.

• Email: support@ace77.im
• Live Chat: Directly via the ace77 website or app.
• Average Response Time: Live chat: 3–5 minutes; email: within 24 hours.

In the event of any discrepancy between the Bengali version of these Terms & Conditions and any other language version, the Bengali version shall prevail.